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Lecture Descriptions
Advanced Chemical Peel Workshop: From Alpha to en-Zyme, get the most from your Powertools
InstructorJenny Farrand - Universal Companies National Education and Training Director
Lecture Details

This seminar explores the multitude of pro peels available and which are the most beneficial in every situation. Learn how to prescribe pre and post peel products to boost results, review contraindications and see tips and techniques to grow your peels business and your professional reputation. The class concludes with a Control Corrective Skincare Systems peel demonstration. Certificate Included.

Join us for this free class at IECSC Las Vegas in Room MR12. No pre-registration necessary.

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Building and Sustaining High Quality Systems for Spas
InstructorIrvine Extension University of California -
Lecture Details

Online Class - Explore general quality management concepts and the key elements of a comprehensive spa quality management system: spa intentions and strategies, spa leadership, spa guest experiences, spa operations and spa improvement.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00036

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Equipment Enlightenment: When the lowest price is the best deal….and when it isn’t!
InstructorJenny Farrand - Universal Companies National Education and Training Director
Lecture Details
Equipment Enlightenment: When the lowest price is the best deal….and when it isn’t!
Join our experts, Jenny Farrand and Damien Ferris - two former spa directors who also worked in the trenches as Massage and Esthetic Therapists - as they explore the following questions:
·         What should I buy for my business and what brings the best return on investment?
·         When is it time to buy and how do I source the quality brands?
·         Where I get the best bang for my buck? - Cap Ex allocation for Equipment purchases
·         Daily Maintenance programs that will extend the life of your equipment and keep cash in the bank.

 Join us for this free class at IECSC Las Vegas in Room MR12. No pre-registration necessary.

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Human Resources Basics, Recruitment and Retention
InstructorIrvine Extension University of California -
Lecture Details

Online Course - Explore human resource management techniques in a spa environment such as recruiting, progressive counseling /progressive discipline, as well as employee termination, motivation and training. Examine the hiring process including administrative preparation, direct hiring activities, retention practices, and related employment laws. Discussion topics will include importance of staffing metrics, tips and tools for recruiting on the web, and a review of creative recruiting methods.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00042

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Introduction to Spa and Hospitality Operations
InstructorIrvine Extension University of California -
Lecture Details

Online Class - Develop an understanding of principle skills required to manage and operate in the multi-faceted spa industry. Topics include market review and competitive analysis, an overview of current industry statistics, and spa menu development. Examine revenue generation, retailing and inventory controls, and spa facility design standards; compensation models and employee retention; software selection as it relates to marketing, reservations client file management; development of standard operating procedures; reservation training and effective reservation yielding protocols. Participants will engage in active case study scenarios and hands-on operational analysis.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00035

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Introduction to the Spa Industry, Services and Treatments
InstructorIrvine Extension University of California -
Lecture Details

Online Class - Explore the evolution of the spa industry from ancient civilizations to new frontiers of convergence integrating spas, medicine, healthcare, tourism, and hospitality. From an international perspective, an overview of the industry will be provided with emphasis on current business models and positioning for future trends. Definition and market segmentation of spa categories including day, resort, medical, destination, hospital, and lifestyle management programs will be discussed as well as future industry trends and employment opportunities.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00034

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Jessner Peel - One Day Workshop
InstructorMarinello Schools -
Lecture Details
Marinello is proud to announce an Advanced Education Workshop designed to provide the Licensed Esthetician and Cosmetologist with comprehensive training to become more skilled and confident at applying the Jessner Solution to clients to achieve desired outcomes.

The knowledge obtained through this workshop will allow you to add this lucrative Advanced Treatment to your menu, which in turn will bring more clients.

In this workshop you will:
• Learn advanced Histology and Physiology of the skin to understand those diseases and disorders with indicators that affect hyper-pigmentation.
• Learn known contraindications for the Jessner Peel.
• Understand the day to day physiological affects happening to the skin during the time the peel takes effect.
• Understand the host of benefits of receiving a Jessner Peel to create your own marketing materials and build your clientele.
• Learn which active ingredients to look for in following product care to ensure the peel will achieve the maximum results for your clients.
• Understand what exactly is needed on a Professional Peel Client Consent Form as well as the Pre- and Post-Peel Instruction Forms needed so that you can protect yourself and your clients.
• Perform a Jessner Peel on your Live Model to use as a case study for your own portfolio.
• Be provided with Course Certification and Professional CEU which will allow you to purchase Professional Jessner Peel from a reputable distributor.
 
Prerequisite: Valid Esthetician or Cosmetology license (must present day of class).
 
For more information about this workshop or to register, call Marinello Schools of Beauty at (562) 457-5069 ext. 204 or visit www.marinello.com.
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Jessner Peel Certification Webinar
InstructorAnji Wood - Universal Companies Skincare Consultant
Lecture Details
Are you looking for dramatic results for younger looking skin? The Jessner Peel is an extremely effective facial peel for exfoliating the top layers of the epidermis. What results is regenerated, smooth skin. The Jessner Peel can be safely used by most skin care professionals, but they do need to be knowledgeable in order to anticipate potential problems and properly address any unanticipated outcomes. This comprehensive training is essential in order for skin care professionals to learn all significant aspects needed for success. During this webinar, you will learn the treatment process, indications and contraindications, the importance of home care products, and the proper management of aftercare.

Certification will be given after you have completed a webinar test. You will also receive a special offer at the end of the class for Control Corrective Skincare® products, including the Jessner Peel.

Call 1-800-558-5571 to register for this class.

Note: This class is not conducted live. You will receive a recorded link to view at your convenience.

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Microdermabrasion One-Day Workshop
InstructorMarinello Schools -
Lecture Details
Microdermabrasion is an intense advanced exfoliation treatment using crystals or diamond tips. The students will learn how to combat ageing, pigmentation, acne scarring, stretch marks and much more during this one day workshop class. This one-day workshop is designed for the esthetician that wants to advance their education in specialized services and wishes to include microdermabrasion into the menu of services offered to their clients. There will be an in-depth discussion and demonstration on anatomy and physiology of the skin, assessment, evaluation, and classification of different skin types using the Fitzpatrick and Glogau scale. We will explore factors affecting skin health and rejuvenation as well as conducting a comprehensive client history, effective skin analysis, and developing an individualized plan for treatment of aged, acne, rosacea, and pigmented skin. Students will receive a pre and post skin care treatment kit.

Workshop Objectives:
• History of Microdermabrasion
• Skin physiology and histology
• Identify skin types based on 2 classifications
• Demonstrate appropriate technique for safe and effective microdermabrasion
• Pre & Post Skin Care and appropriate treatments
• Describe how these procedures can be combined with other services to enhance client results as well as the esthetician’s earning potential
 
Prerequisite: Valid Cosmetology or Esthetician license (must present day of class)
 
For more information about this workshop or to register, call Marinello Schools of Beauty at (562) 457-5069 ext. 204 or visit www.marinello.com.
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Positive Leadership in Spas and Hospitality
InstructorIrvine Extension University of California -
Lecture Details

Online Class - Examine a variety of positive business strategies developed using research from applied positive psychology, appreciative inquiry and positive organizational scholarship and deeply explores how they can be applied in the spa, hospitality and wellness industries. Students will learn how to engage, motivate and lead a team of people to accomplish business goals while also creating a positive impact in the world. Topics will include developing a workplace culture, employee engagement and motivation, and strategies for goals and accomplishment.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00043

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Spa Management & Operations - Course #2
InstructorLeslie Lyon - Spas2B Inc. President
Lecture Details
Do you need a "Spa Re-Fresher" course?
This course will help you solve tough challenges and get back in the game sooner
 
On the Go-Go?
Download us onto your iOS (iPhone, iPad, etc.), Android, or any MP3 device!

Are you ready to run a leaner, more profitable spa?

Just like our Course #1, this program is chalked full of critical operational data, including 5 modules of hard to find industry-specific information; best business basics; proven practices; business prototypes, templates and tools, that will push you miles ahead of your competition. If you are feeling unprepared and overwhelmed by the many business challenges that running a spa can present, this course is your solution.
 
The 5 Modules cover:  Finances; Marketing; Staffing; Customer Service and Operations.


A one-of-a-kind Learning Experience for Business Executives

This self-taught course allows you full learning flexibility
With no logging on required, except for your final exam, you are able to complete this course entirely on your schedule and at your own pace. It is an easy to understand, user friendly program, which can be comfortably completed within a 1 month period, or less, depending on the amount of time you have to dedicate to the program.   Each of the 5 Modules have a Participant Manual; a corresponding Audio CD; and a Self-Assessment Questionnaire that you will use together, as you move through the program. 
 
The course also includes our 4-piece toolkit, including: Financial Planning CD made up of 68 Excel Spreadsheets, including ReadMe Tutorial; Staff Compensation & Contracts CD; Staff Compensation Video DVD; Staff Contracts Video DVD.

Upon successful completion of this course, you will be awarded the Spas2b Certificate in Spa Management & Operations, now recognized in 52 countries worldwide.
 
For a detailed listing of the Course #2 Outline and to register, visit http://www.spas2b.com/spa_management_dist.php
 
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Spa Mixology 101: Reduce costs and elevate the guest experience by custom blending treatments for mani’s, pedi’s, face and body
InstructorJenny Farrand - Universal Companies National Education and Training Director
Lecture Details
Learn how to blend raw ingredients and essential oils to create unique signature masks, body scrubs, lotions, bath teas and more! Attendees will take home a potion of their own creation. Certificate Included.

Join us for this free class at IECSC Las Vegas in Room MR12. No pre-registration necessary.
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Spa Retail Management
InstructorIrvine Extension University of California -
Lecture Details

Online Course - Learn basic knowledge and best practices of spa retail design, operations, and analysis. Topics include merchandise categories and merchandise selection, pricing strategies, staffing, inventory control, KPIs for sales and visual merchandising.

http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=WINTER&sid=00178

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Spa Start Up, Management, & Operations - Course #1
InstructorLeslie Lyon - Spas2B Inc. President
Lecture Details
Are you opening a Spa? ....or expanding?
This Spa Start Up course will be the best investment you make all year.

On the Go-Go?
Download us onto your iOS (iPhone, iPad, etc.), Android, or any MP3 device!

Immerse yourself in everything that is Spa

This outstanding compilation of critical opening & operational data, including 6 modules that outline full-scale Spa Start Up and Management details, beginning in the formative stages of your spa’s development, and takes you right through to your grand opening and into the life of your career.
This course is brimming with information you’ll need to start up and run your business successfully.  It is chalked full of hard to find industry-specific data, details, reference materials and worksheets that will set you on your way to becoming a well-informed, “tapped-in” spa business professional with a bright business future. It is our most popular program and never disappoints! 
 
The 6 modules cover:  Spa Start Up; Finances; Marketing, Staffing, Customer Service and Operations.

A one-of-a-kind Learning Experience for developing spa professionals. This self-taught course allows you full learning flexibilityWith no logging on required, except for your final exam, you are able to complete this course entirely on your schedule and at your own pace. It is an easy to understand, user friendly program, which can be comfortably completed within a 1 month period, or less, depending on the amount of time you have to dedicate to the program. Each of the 6 Modules have a Participant Manual; a corresponding Audio CD; and a Self-Assessment Questionnaire that you will use together, as you move through the program.  

The course also includes our 4-piece toolkit, including: Financial Planning CD made up of 68 Excel Spreadsheets, including ReadMe Tutorial; Staff Compensation & Contracts CD; Staff Compensation Video DVD; Staff Contracts Video DVD.

Upon successful completion of this course, you will be awarded the Spas2b Certificate in Spa Management & Operations, now recognized in 52 countries worldwide.
 
For a detailed listing of the Course #1 Outline and to register, visit http://www.spas2b.com/spa_startup_dist.php
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TCA/Vitamin A Peel Webinar
InstructorAnji Wood - Universal Companies Skincare Consultant
Lecture Details

This webinar discusses Control Corrective Skincare’s Skin Refining TCA and Vitamin A Micro Peel. TCA and Vitamin A peeling bring a new dimension to skin resurfacing and rejuvenation. Because these are advanced peels, it is advised that you listen in if you want to understand the differences of these peels in relation to the basic AHA and BHA peels and how to bring them into your salon or medical office. This class also covers contraindications, pre and post care, client selection, frequency of usage and marketing tips for adding these peels into your business. Certificate of completion will be issued. You will also receive a special offer at the end of the class for Control Corrective Skincare® products, including the TCA/Vitamin A Peel.

Call 1-800-558-5571 to register for this class.

Note: This class is not conducted live. You will receive a recorded link to view at your convenience.

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The Mirabella Bride: Tricks, Trends, and Techniques
InstructorMirabella Makeup Artist -
Lecture Details
Learn the advanced makeup application techniques behind five of the most popular bridal looks from one of the best bridal educators in the country! Certificate Included.

Join us for this free class at IECSC Las Vegas in Room MR12. No pre-registration necessary.

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Upsell, Add-on, Enhance! Treatments and menu strategies to boost your bottom line
InstructorJenny Farrand - Universal Companies National Education and Training Director
Lecture Details

Learn simple ways to upsell without the hard sell. Try these fresh new mini treatments, enhancements and customizations to delight your customers and increase your average ticket.  Certificate Included.

Join us at the ProKnowledge Workshops -  Pre-registration not required.

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