Learn from Catherine Atzen, founder of the ATZEN skincare line and founding member of the International Medical Spa Association.  A relaxing and pleasurable skin treatment, lymphatic drainage massage helps provide dramatic improvement in the complexion and a feeling of well-being almost immediately. 

A quick example: the term “Anti-Aging” contains at least three negative messages.

Truly successful massage therapists understand that serving their clients’ relaxation, pain relief and wellness needs usually goes beyond providing a technically great service. They also work to educate and provide appropriate recommendations for each client regarding treatments and products that address their specific concerns and needs. These insightful professionals provide a flawless blend of client care and customer service as well as improved results for their clients by creating both an in office and at home care treatment plan that will provide the client’s desired results. This course will help new and seasoned massage therapists understand how to provide even higher levels of client satisfaction by providing effective retail sales recommendations and achieve a stronger level of retail sales.

Learn about the basics of Biofreeze Pain Relievers and how to use them to enhance your spa treatments. Special treatments, featuring Biofreeze Pain Reliever, will be highlighted. These treatments are easy to learn and will add to your existing menu of treatments. This class includes suggestions for how to sell Biofreeze Pain Reliever to clients who’ve enjoyed a treatment as well as suggestions for client home care. You’ll learn about topical pain relievers as well as how to add revenue and profits to your spa!

Learn about the basics of Biofreeze Pain Relievers and how to use them to enhance your spa treatments. This class will focus on the principles of Sports Massage and how to enhance these treatments by incorporating Biofreeze Pain Reliever and a companion product, Prossage^® Heat that combine for exceptional treatment effects. This class also includes suggestions for how to sell Biofreeze Pain Reliever to clients who’ve enjoyed a treatment as well as suggestions for client home care. You’ll learn about topical pain relievers as well as how to add revenue and profits to your spa!

This technique has been developed through thousands of hours of teaching, research and clinical application. It is taught in massage and physical therapy curriculum internationally as a modality for prevention and rehabilitation.

Bruce Baltz, founder of SpiriPhysical, studied with Aaron Mattes for the past 6 years, and had assisted him in his clinic and workshops throughout Florida.

Aaron supported Bruce with his desire to share Active Isolated Stretching with a broader audience and bring greater awareness to the power of his work.

Bruce then developed AIS; The Spa Method and broke it down into three 30 minutes routines; upper body and neck, lower body and hands and feet. All 3 routines were designed to be performed on a massage table in a supine or side line position which gives maximum comfort to your client and provides the benefits of a clinical modality. the first two routines are covered in detail in this webinar.

We have found that whether you are a Spa therapist, or a clinical practitioner, AIS; The Spa Method, is well suited as a stand alone treatment or as an enhancement to your current massage practice.

What are Chakras and how do they affect your daily life?  Discover this ancient energy system and how to harness their power and balance your daily life through the use of key essential oils in eco-luxury products. 

SpaRitual unlocks the power of the chakras with a multi-purpose system of vegan spa treatment products for hand, foot and body rituals.  Each SpaRitual spa treatment product has subtle fragrance and therapeutic benefits which balance a specific chakra.  Discover the secrets SpaRitualists have know for years and immerse yourself in eco-luxury, energy-balancing products that have been perfectly crafted to enhance daily life. 

In addition, Beth provides an overview of Spa Pantry® and shares some basic blending tips. She focuses on two of the most popular recipes in the Spa Pantry Cookbook and demonstrates how to use them to create an experience your clients will love! Unleash your creativity and wow your clients!

This webinar is an comprehensive overview of Clean + Easy wax products: roll on and pot waxes as well as pre- and post-wax products.

Join Lesley Rollo to learn about selecting and caring for implements that will enable you to perform superior waxing services. With tweezers, it is important to select the tip style that is right for you - Lesley reviews each tip style and its use. You will also learn how to do a quality assessment that will enable you to select a top performing tweezer.

This presentation provides background information about menopausal skin including changes to the skin that occur during menopause and how you can help your client deal with those changes. It also discusses how to market your services to this target group, and interpersonal and sales strategies that you can use to engage menopausal and post-meopausal clients.

During this class you will learn the functions, physiology, and histology of the skin plus how to identify skin types. The instructor will also approach treatment goals to alleviate skin conditions such as hyperpigmentation, rosacea, and acne, as well as how to address them with active ingredients.  Get back to the basics with this informative webinar for a “brush up” and gain a little more confidence in the treatment room.  

Critical to providing effective care, the client consultation is the most important step to any treatment.  Learn how to conduct a useful consultation, choose the right treatments, and recommend home care that will fit your clients’ needs. This class will serve as a valuable tool in sharpening your consultation skills.

Learn what makes ethnic skin different from Caucasian skin, and the differences in treating each.  This class will cover genetics of ethnic skin including melanocytes, moles, and susceptibility to sun damage. Glands, sebum production, acne, cell structure, hyperpigmentation, and ingrown hairs will be discussed, as well.  You’ll finish the course with a broader understanding of ethnic skin care, and the potential to increase your client base.

Join Ellen Clark, founder of Control Corrective skincare, for an informative webinar demonstrating how you can offer your clients 15 minute a la cart facial treatments that can revitalize your business! 

In addition, Beth provides an overview of Spa Pantry® and shares some basic blending tips. She focuses on two of the most popular recipes in the Spa Pantry Cookbook and demonstrates how to use them to create an experience your clients will love! Unleash your creativity and wow your clients!

Beautiful manicures begin with healthy, resilient nails.  Learn how the use of DPB, Formaldehyde and Toluene have been used in the nail care industry and why SpaRitual is the first to offer DBP, Formaldehyde and toluene-free Nail Elixirs in the professional nail care industry and the first spa Treatment line of vegan nail care products.  Uncover the benefits of using safe and effective nail care products in your spa and learn how color therapy has the ability to deeply affect and improve our emotions and moods. 

Baby Boomers have hit the health market and overwhelmed it. Podiatrists and physicians are overwhelmed also, performing non-invasive procedures that are not lucrative to them. This webinar will discuss why physicians will refer to you, and the background it takes to get the respect of a physician. It will also discuss what it takes for you to attract two large and lucrative markets: the elderly and the at-risk clients. If you do not get the training and cannot perform appropriately and safely when working with these persons, do not go after them – even though the markets are huge. The results could be too dangerous to the client and to your license.  Learn how to become an expert in the care of these clients.

*Please note: This course focuses on learning about ingredients to create treatments or products. This class does not teach application techniques. It is assumed that individuals already have massage/bodywork or esthetics training along with some spa application training. Individuals interested in learning more about base ingredients to design and create products are welcome and encouraged too!

An extremely comprehensive overview of aromatherapy. This class is very helpful for spa professionals wanting a thorough understanding of the therapeutic benefits of aromatherapy, where essential oils come from, the healing properties and different application methods for spa services. This class is beneficial for first timers and also as a refresher.

The art and science of blending is one of the most fascinating, dynamic, and creative aspects of aromatherapy. This class is designed to support and enhance skills for effective yet creative and unique blending. We will begin by covering 15 invaluable essential oils for a massage therapy practice and then explore three approaches to blending. How to create effective blends in a wide range of bases will be discussed along with safety considerations and methods of application.

·         A daily dozen of sanitation and wellness “To Dos”

·      

Looking for easy steps to create a marketing plan?

Listen to this webinar as Dori shares proven effective strategies on how to create a marketing plan and drive traffic to your spa!

What you will learn:

·         How to determine what client education fits your business

·         The three components of a client education program

·         Creating internal and external events and opportunities

·         Partnering with pizzazz!

·         Low cost-high impact education

“Transforming Your Staff into Educational Consultants”

This one hour seminar gives you the keys to energizing your staff to incorporate education into daily consultations, treatments, retail sales and presentations.   The education consultation model can help increase retail sales, rebook appointments and help retain customers. Staff members that educate as well as treat and pamper inspire the kind of A-List referrals that help your business thrive.   Product knowledge alone is not enough. Join in for a lively presentation on how and why customers want to learn about you and your services!

What you will learn:

·         Why “consulting” versus “selling” is more powerful

·         How adults love to learn!

·         Empowering employees-and reaping the benefits

·         The key characteristics of a consultant

·         Turning education into $$$$

A great compensation package has a combination of fixed and variable pay options, as well as cash and non-cash rewards. In order to hold on to your superstars, you will have to sell your spa as an opportunity. You must make it ultimately clear to existing and potential candidates that working with you is their best choice possible. One of the ways you convey your opportunities of employment, or "Value Packed Proposal", is through your compensation package. In this webinar, we will walk you through the entire process of creating customized offerings that boast an outstanding group of tangibles and intangibles, and put YOU in the driver's seat.

Spa Promotions assist a spa in growing the business! Promotions allow a spa to focus on key services to create demand. This class will discuss various approaches to spa promotions. 

What is the critical path for starting a spa business? Understand what it takes to open and manage a spa business.  Determine if it is the correct path for you.  Discover the support that is available to assist you on your pursuit.  Discuss the advantages of franchising, does it bring your dream closer to reality?

Product planning needs to integrate professional and retail products that are marketable.  Multi-sensory marketing is a key approach to assist that success.  Strategize about product placement, soft-sell, incentive programs, and promotions that support your brand image.

A tight economy can be an opportunity to focus on building a stronger spa business.  Challenging an organization to evaluate the overall operations and adapt changes to become leaner and meaner!    These practices will continue in a stronger economy and only make your business more profitable.  These changes will allow your spa to grow as well as yourself as a leader of a business.  Don’t let a weak economy put you out of business, you have worked to hard to get to an established business.

Discover valuable insight on private label product lines and branded product lines to allow you to make an informed decision.  Strategize about product placement, soft-sell, incentive programs, and promotions that support your brand image based upon your direction of choice.  Product planning needs to integrate professional and retail products that are marketable. 

Break through the writer’s block on developing your business plan.  Understand the key components of a business plan and how to research the information to allow you on pursuing your dreams.  The development of the business plan will be a map of your future business.  The process will allow you to determine if your concept is a viable business. 

Taught by top spa industry veterans Peter Anderson and Deborah Evans, this SpaTrade Webinar promises to increase your value in the marketplace and provide strategies to survive and thrive in the current economic climate.

During this 60 minute virtual seminar you will learn:

• Tactics to avoid Expense "Creep"
• Suggestions for alternative revenue centers
• Marketing and retail initiatives to attract new clients and encourage repeat business

Mr. Williams will guide you through the different types of compensation use in our industry and show you the advantages and disadvantages of each. This will assist the attendees in determining if they should consider a change in the way they compensate their staff.

The differences between our staff's "wants" and the business' "needs" can really cripple a spa's chances at success. Our staff don't always "think like a Manager", until we show them how. If you're giving in to unreasonable expectations, or just need to know what acceptable industry standards look like, this presentation will clarify what your next steps need to be. Applying even a couple of these best business practices will provide far reaching benefits, and help you turn business pitfalls into business win falls.

Join us for a 45 minute intensive, exploring the new natural product revolution.

Hosted by Brenda Brock, founder and formulator of Farmaesthetics Fine Herbal Skincare, Brenda has been named by Luxury SpaFinder as a trailblazer in natural beauty, a “Purist” and “One of Five Women Entrepreneurs Revolutionizing Today’s Natural Beauty Category”.

Today, Naturals have emerged as a real skincare category that is here to stay, with guidelines soon to be regulated and widely understood by every consumer in America.

So get up to date on Natural. Your clients and consumers demand it…let’s find out why.

Why do professional extractions control breakouts and help tighten enlarged pores? When and how should you exfoliate during facials and at home? Discover products that help you achieve easy extractions and avoid infections or scarring. Learn about products to avoid residual redness or breakouts after a facial.

Your clients are looking for effective facial treatments and homecare products. They also desire a spa professional that is trained in the most up-to-date treatments, trends, and products for their individual needs. Learn how effective Integral DNA® can be for improving the skin’s tone and texture and the importance of powerful, active ingredients. Sign up for this opportunity to increase your knowledge of balancing, purifying, and renewing your clients’ skin and keep them coming back for more! 

Taught by one of the pioneers of lymphatic drainage, this class covers the function and benefits of mechanical lymphatic drainage for the face and body.  This modern treatment method works eight times faster than the manual lymphatic drainage, and it is safe, even for ultra-sensitive skin. Lymphatic drainage is highly beneficial to post peel and surgery clients. Understand how this treatment can add that competitive edge to your business.

Your clients are looking for effective body treatments and homecare products, and they want a spa professional who is trained in the most current treatments, trends, and products for their individual needs. This webinar will instruct its attendees on how Integral DNA® can be used as a preventative treatment for stretch marks while it normalizes and balances dehydrated skin conditions. An industry expert, Catherine Atzen will discuss the importance of powerful, active ingredients and products that can improve the skin’s tone and texture. This insightful discussion will increase your knowledge of how to renew your clients’ skin and keep them coming back for more! 

Control Corrective Skincare is advanced, clinical skin care made simple.  These products visibly improve skin’s appearance, offering specific treatments and retail home care for aging skin and for those clients suffering from acne, rosacea, hyperpigmentation, and post-menopausal skin care concerns. This line can accommodate all skin types, and the changes skin goes through as we age. Learn the features and benefits of the cleansers, toners, and moisturizers in this line and how you can incorporate these products into your salon or spa.

Control Corrective Skincare is advanced, clinical skin care made simple.  These products visibly improve skin’s appearance, offering specific treatments and retail home care for aging skin and for those clients suffering from acne, rosacea, hyperpigmentation, and post-menopausal skin care concerns. This line can accommodate all skin types, and the changes skin goes through as we age. Learn valuable tips and techniques that will increase your skill and confidence with today’s most effective peels & masks. Learn how to choose the correct peel and mask and implement tips for selling these services. Give yourself and your staff the tools to deliver the latest edge in skincare!

Learn what makes ethnic skin different from Caucasian skin, and the differences in treating each.  This class will cover genetics of ethnic skin including melanocytes, moles, and susceptibility to sun damage. Glands, sebum production, acne, cell structure, hyperpigmentation, and ingrown hairs will be discussed, as well.  You’ll finish the course with a broader understanding of ethnic skin care, and the potential to increase your client base.

Control Corrective Skincare is advanced, clinical skin care made simple.  These products visibly improve skin’s appearance, offering specific treatments and retail home care for aging skin and for those clients suffering from acne, rosacea, hyperpigmentation, and post-menopausal skin care concerns. This line can accommodate all skin types, and the changes skin goes through as we age. Learn the features and benefits of the serums, anti-aging, and rosacea products in this line and how you can incorporate these products into your salon or spa.

Everybody needs a little bit of retail therapy to lift the spirit, don’t you think so?! However, many therapists think they are not good at selling or even should not be selling. This fun introduction to retail therapy will change your mind. Looking at retail as an extension of the therapy and magic that happens in the treatment room, therapist will be empowered to explore the full capacity of their talent and provide the best treatments to their guests. Spa managers join in the fun to discover a new way to motivate your staff to increase the bottom line.

Your staff and your organization will learn how to become more successful by using the skills and camaraderie they develop during the session.  Take advantage of a unique opportunity for affordable training - without even leaving town. 

This webinar will help the professional esthetician make the transition from the spa to working in a medical environment. It covers the advantages and potential disadvantages of working with a physician; the physician’s expectations for the medical esthetician; what will impress them … and what will turn them off; and how to prepare for the all important interview.

Make sure that the Grand Opening for your Medical Spa is not only festive but profitable.

Lisa provides step by step instructions for planning, executing, and the follow up for the event.  She includes important tips and information that will be invaluable for ALL of your promotions and special events.

This informative webinar covers state and national regulatory issues that spa managers, doctors, and estheticians need to be aware of when opening or operating a medical spa.

There are many differences that one must be aware of when deciding which career path to take in esthetics. Working in a medical practice can be rewarding, but there are challenges as well. You will learn the benefits  to physicians and estheticians working together. This webinar will give insight to the roles and responsibilities of the esthetician working in a medical practice. You will also gain valuable tips on business building and client retention.

During this class you will learn a variety of areas to focus on within your Med Spa to enhance client retention and stimulate referrals. The old adage “A bird in the hand is worth two in the bush” is an absolute truth. I will show you concepts that will unlock the profit hiding in your current clients and why pain management is the most overlooked aspect of client retention and referral generation. I will show you how to create value added programs and enhance client communications.

This webinar provides an overview of Section 3 of the NCEA Training Manual - Professional Treatments. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

This webinar provides an overview of Section 4 of the NCEA Training Manual - Medical Professional Interaction. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

This webinar provides an overview of Section 2 of the NCEA Training Manual - Client Care and the Sciences of the Skin. You will receive the most benefit from this program if have completed the Study Objectives, Self-Assessments, and Knowledge Review in the training manual prior to viewing the webinar. The interactive nature of the NCEA training manual will guide and assist your learning. The Training Manual is available from Universal Companies (C79206) or from the www.nceacertified.tv website.

Eyelash extensions are a popular and very profitable service for spas. This webinar provides an overview of the products used in the application of eyelash extensions as well as detailed step-by-step instructions on how to apply them. It also provides answers to questions that clients frequently ask about eyelash extensions and how to care for them.

This webinar provides clear, step-by-step instructions on how to perform lash and brow tinting services -- a treatment that is sure to please your clients and create a major profit center for your spa.